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Rossen Reports: How to protect against new Microsoft security threat

The vulnerability is called "PrintNightmare." It allows hackers to get into your computer and potentially get to anything that’s on it.

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Our Chief National Consumer Correspondent Jeff Rossen is hitting three big headlines in his latest Rossen Reports. Check it out in the video above.

Below is more important information on a couple of the topics that you should know.

Cybersecurity Alert

Microsoft is urging Windows users to install an update after security researchers found a serious vulnerability in the operating system. The vulnerability is called "PrintNightmare." It allows hackers to get into your computer and potentially get to anything that’s on it. The company has already rolled out fixes for Windows 10, Windows 8 and Windows 7.

Want to fix yours? Go to the ‘Settings’ page on your computer, then select the ‘Update & Security’ option, followed by ‘Windows Update’. You can also head to the ‘Support’ page on Microsoft’s website that will help you fix the issue as well.

Robocall Scams Surging

Phone scams are hitting record highs. Data from RoboKiller, the app that eliminates 99% of spam calls and text messages, reveals that Americans received nearly 6 billion spam calls in June, an 11% increase from May.

Top Phone Scams Nationwide:

  • Vehicle warranty: There was an estimated 1,181,146,700 spam calls, which amounted to 19.8% of the total spam calls that Americans received.
  • Health insurance: There was an estimated 567,331,816 spam calls, which amounted to 9.5% of the total spam calls that Americans received.
  • Student loans: There was an estimated 446,952,586 spam calls, which amounted to 7.5% of the total spam calls that Americans received. Scammers adjust their tactics by tailoring them to events happening in the United States. For example, student loan scams have increased by more than 30% in the past 3 months. This is likely due to recent media coverage on student loan debt legislation, as well as COVID-19 relief programs for student loan forgiveness coming to an end within the next few months.

Top Five Most Spam-Called States:

  • Texas: The total estimated spam calls came to 612,227,724. RoboKiller says that comes to about 26 spam calls per person.
  • California: The total estimated spam calls came to 493,695,279. RoboKiller says that comes to about 15 spam calls per person.
  • Florida: The total estimated spam calls came to 352,932,701. RoboKiller says that comes to about 20 spam calls per person.
  • New York: The total estimated spam calls came to 231,851,713. RoboKiller says that comes to about 14 spam calls per person.
  • Ohio: The total estimated spam calls came to 217,541,347. RoboKiller says that comes to about 22 spam calls per person.

RoboKiller predicts a 5% increase in spam texts during the month of July as scammers try new ways to take advantage of people. Americans are on track to receive more than 86 billion spam texts in 2021. This is a 55% increase from 2020. Bank text scams have emerged as a new threat to people.

Top Text Scams Nationwide:

  • Amazon, UPS and other delivery company scams: There was an estimated 1,692,726,647 spam texts, which amounted to 23.5% of the total spam texts that Americans received.
  • Bank scams: There was an estimated 220,319,753 spam texts, which amounted to 3.1% of the total spam texts that Americans received.
  • Apple device sweepstakes: There was an estimated 200,082,059 spam texts, which amounted to 2.8% of the total spam texts that Americans received.

Top Five Most Spam-Texted States:

  • Texas: The total estimated spam texts came to 819,069,100. RoboKiller says that comes to about 34 spam texts per person.
  • New York: The total estimated spam texts came to 715,293,968. RoboKiller says that comes to about 43 spam texts per person.
  • California: The total estimated spam texts came to 648,870,447. RoboKiller says that comes to about 20 spam texts per person.
  • Florida: The total estimated spam texts came to 361,175,128. RoboKiller says that comes to about 21 spam texts per person.
  • Ohio: The total estimated spam texts came to 344,988,362. RoboKiller says that comes to about 35 spam texts per person.

Tips on how to stop phone scams from RoboKiller:

  • Don’t answer phone calls from unknown phone numbers, especially those that call or text at odd hours.
  • Never provide personal, banking, or sensitive information over the phone to any caller.
  • Don’t follow any prompts like "Press 1" or click any links.
  • Download a spam call and text blocker like RoboKiller to equip your phone with the latest phone-scam-fighting technology. Apps like RoboKiller use global databases of millions of known scams to prevent scammers from reaching you in the first place.