Coffee shops no longer filling reusable mugs; Starbucks suspends use of seating

Because of public health concerns related to the coronavirus, several coffee shop chains are currently not refilling reusable mugs.


Coffee shop giant Starbucks announced Sunday another change as the company seeks to help reduce the spread of the coronavirus.

The company said it's pausing the use of seating, some busy locations may close and stores will also have reduced hours.

“We will continue to review the facts and science and make the proactive decisions necessary to protect our partners, customers and communities,” Rossann Williams, executive vice president and president for U.S. company-operated business and Canada, said in a statement.

Meanwhile, chains including Starbucks and Dunkin' are stopping the use of reusable mugs.

There is now a sign on the front door of every Dunkin' location explaining the policy.

Many customers say they like the reusable mugs for environmental reasons and, of course, to save money. At Starbucks, employees will still honor the 10-cent discount for customers just showing the reusable cup, even though they won't fill it.

Dunkin' is already in the process of replacing all foam cups with sustainable paper ones. That initiative will be complete in every store later this year. Both Dunkin' and Starbucks officials said the policy of not refilling reusable mugs is only temporary, but there's no word on how long it may be in effect.

Hearst TV contributed to this report.