Many theme park visitors waiting in line for a ride at Universal Orlando Resort in Florida were devastated to hear that the "Amazing Adventures of Spider-Man" ride broke down. But perhaps no one was more devastated than 9-year-old Ralph Koppelman, who has autism.
In his despair, Koppelman laid down on the ground, screaming and crying. That's when Jennifer Whelchel, an employee at the resort, decided to comfort him by lying next to him. Koppelman's mother was so touched by the act of kindness that she took photos of the moment and posted them on Facebook.
Find out how people are reacting to the photos by watching the video above.